A virtual assistant and customer support service gives you a dedicated remote professional who handles administrative work, inbox and calendar management, and front-line customer requests. The assistant works your business hours, in your tools, and is trained on your processes before day one. Conexo recruits the profile, manages HR and payroll, and follows performance so the role keeps delivering month after month.
The role is shaped around what is currently eating your team's week. Most mandates combine administrative support and customer contact.
We recently placed a bilingual assistant with a French SaaS company. The mandate combined customer support in French and English with administrative follow-up on client accounts.
Client details stay confidential; we can walk you through the setup on a call.
A virtual assistant is a remote professional who handles administrative, organizational and customer-facing tasks for your company, working in your tools and during your business hours.
A virtual assistant covers broad administrative and executive support, while a customer support agent focuses on answering and resolving customer requests. Many Conexo placements combine both in one role.
Rates start at $11 CAD per hour and go up to $19 CAD per hour for specialized profiles, plus a one-time recruitment fee confirmed before any deposit.
Yes. Schedules are aligned with your business hours, whether you operate in North America or Europe.
We regularly place French–English bilingual assistants, and language proficiency in writing and on the phone is tested during selection.
Assistants work in your own tools with the access levels you define, under confidentiality commitments, and Conexo can restrict access to specific systems on request.
Book a free discovery call. We list the tasks to delegate, the hours to cover and the profile that fits — no commitment.